FAQ

    -The meeting point for Glacier Kayak Adventure at Heinabergslón and the Glacier hike & kayak tour is at Flatey farm. Flatey is located 38 km west of Höfn and 415 km east of Reykjavík city.
    You can find us on google maps HERE

    -The meeting point for Glacier Lagoon Kayaking Jökulsárlón is at Jökulsárlón main parking lot. Our box van is located at the Glacier lagoon main parking lot and is thoroughly marked Iceguide. Jökulsárlón is located 80 km west of Höfn and 380 km east of Reykjavík.
    You can find us on google maps HERE

    -The meeting point for the Ice cave excursion is at Jökulsárlón main parking lot. Our trucks are located at the Glacier lagoon main parking lot, thoroughly marked Iceguide. Jökulsárlón is located 80 km west of Höfn and 380 km east of Reykjavík.
    You can find us on google maps HERE

    Yes we offer private tours, contact us for further information at info@iceguide.is

    Transport is included in all of our tours. Participants should use our transportation to the tours location.

    Ice caves are temporary structures that appear at the edge of glacier in wintertime, very often where the glacier meltwater runs out from underneeth the glacier. During summertime almost every ice cave melts down and new one appears in the beginning of winter. Then the local ice cave guides go scouting out for new ice caves. When temperature falls the ice becomes more staple and the water surface in the caves drops. Not every icecave is safe to visit, in our icecave tours the guide will evaluate each time if the cave is save to visit, with regard to the situation, weather and ice condition. Winter in Iceland can be rainy and warm, specially on the south-east coast of Iceland. Ice cave tours are very weather dependant, rain and warm days are not ideal condition for ice cave excursions. On such days the caves can get flooded and/or the ice to unstable and the ice cave not save to visit. In these situations the ice cave tours can be cancelled with short notice because of safety reasons.

    If our ice cave tour gets cancelled because of weather or safety reasons participants will get a full refund. Our safety standards are high and Ice caves should never be visited without a local guide who knows the ice caves and the area well. In some cases ropes and other safety equipment may be needed, and should only be led by experienced guides.

    From Höfn it takes approx. 1 hour
    From Reykjavík it takes approx. 4.5 hours
    From Vík it takes approx. 1.5 hours
    From Skaftafell it takes 40 minutes
    Notice!  Given that road conditions are good.
    From Höfn it takes approx. 30 minutes 
    From Reykjavík it takes approx. 5 hours 
    From Vík it takes approx. 2 hours 
    From Skaftafell it takes 1h 20 minutes 
    Notice!  Given that road conditions are good. 

    For road condition see vegagerdin.is and weather vedur.is

    We do not make any exceptions on the age limits.

    Warm outdoor clothing like regular hiking pants and fleece sweater
    Headwear. Socks, synthetic or wool

    Warm outdoor clothing, base layer (shirt and long johns) synthetic or wool, mid layer such as light sweater,wool or fleece. 
    Light and thin quick drying pants. Wind resistant. 
    Waterproof clothing on rainy days. 
    Headwear and gloves. 
    Socks, synthetic or wool. 
    Good hiking boots are essential.The boots should be high enough to provide good ankle support  
    Small back pack for your belongings for the day.
    • Tennis shoes or sneakers are not appropriate shoewear for this trip! 
    Warm outdoor clothing like regular hiking pants and fleece sweater.
    Headwear.
    Socks, synthetic or wool.

    Warm outdoor clothing, base layer (shirt and long johns) synthetic or wool, mid layer such as light sweater,wool or fleece.

    Light and thin quick drying pants. Wind resistant.

    Waterproof clothing on rainy days.

    Headwear and gloves.

    Socks, synthetic or wool.

    Good hiking boots are essential.The boots should be high enough to provide good ankle support

    • Tennis shoes or sneakers are not appropriate shoewear for this trip!
    • Winter time in Iceland can be very unprectiable. Temperature in south east coast of Iceland during the winter time is usually between -5 celsius to +5 degress. The rule of thumb is always 3-4 layers.
    • Base layer (shirt and long johns) synthetic or wool.
    • Mid layer such as fleece jacket,thick wool garment, primaloft jacket or similar. Second midlayer can be added for colder days. Hiking pants, fleece or softshell or similar.
    • Waterproof breathable jacket like Gore-tex jacket and pants or similiar.
    • Waterproof clothing on rainy days.
    • Headwear.
    • Gloves
    • Socks, synthetic or wool.
    • Small backpack (Can be handy to carry camera, rain gear and all extras).
    • Good hiking boots are essential.The boots should be high enough to provide good ankle support
    • Tennis shoes or sneakers are not appropriate shoewear for this trip!

      We have some collection of shoes for rent, price 2000 ISK. Contact us for further information.

    We recommend to bring some snacks such as sandwiches, energy bars, dried fruits etc. for our longer tours, Glacier hiking kayak tour and the ice cave excursion tour. Usually there is plenty of water on the glacier so just bring a bottle or a jug.

    Good hiking boots are essential.The boots should be high enough to provide good ankle support and be able to work with crampoons. The boots should be water resistante and meant for hiking and outdoor activities.

    Failure to show up by your scheduled departure time will result in the cancellation of your booking and the full forfeiture of your booking fee. Please be on time, we recommend at least 15 min before departure time.
    Notice that we do not recommend our participants to travel long distances same day as the tour takes place.
    We have to keep our time schedule and to do that we can not wait for participants that are late.
    Be prepaired and make sure where our meeting point is and how long it takes to get there!
    Feel free to contact Iceguide for further information!
    It can rain a lot in Iceland, we do not let rain stop us from going out and enjoy nature. Sometimes we say there is no such thing as bad weather just bad choice of clothing. Nature does not adapt to us, we have to adapt to the nature.
    Of course we have safety as our top priority. If we at any point feel that conditions are not safe we cancel our tours and do our best to reschedule the tour. In case of cancellation, you´ll receive a full refund.
    Booking online you can pay with credit card. At our meeting points you can pay with cash or credit cards.

    The town of Höfn is located 37km from our meeting points and Jökulsárlón is 77km from Jökulsárlón so we recommend all hotels and guesthouses in Höfn.

    There are also farm guesthouses and acommodation closer to our meeting points. Here are few suggestions:

     

    skalafell.is

    smyrlabjorg.is

    glacierview.is

    brunnholl.is

    holmurinn.is

    glacierworld.is

    lilja.is

    Contact us for further information at info@iceguide.is

    All of our tours can be cancelled due to weather with short notice. If our tours gets cancelled because of weather or safety reasons participants will receive a full refund.

    We have a 48 hours cancellation policy. Full refund if the reservation is cancelled more than 48 hours before departure. All of our tours can be cancelled due to safety reasons or other natural conditions, with short notice. In such cases a full refund is provided.

    You can book online at iceguide.is

    If for some reasons you experience difficulties with booking online please contact us via phone +3546610900 or email at info@iceguide.is

    Reasonable fitness is required for the kayak tours. Overweight people can expect having problems fitting the drysuits.
    We have shoes from size 34-48 euro size.
    This is a personal choice of course but women in good health and active should have no problems joining us in their early stages of pregnancy.

    At the Glacier lagoon Kayaking jökulsárlón we paddle on the lake for approx 1 hour, we do not step on to the glacier/ice at Jökulsárlón.

    In our kayak tour at Heinabergslón Glacier kayak Adventure in Heinabergslón (má linka in á túrinn) we paddle on Heinabergslónfor about 2 hours and do a short introductory glacier walk approx. 20 min for better view and to stretch our legs.

    The Glacier Hike & Kayak offers participants to kayak in Heinabergslón and do a 2 hour glacier walk, fully equipped with all necessary glacier gear. The tour in total is approx 5 hours. We find a good spot at the glaciers edge to leave the kayakss. We take off the drysuits and the kayak shoes and put on the hiking shoes and head off for the glacier hike.

    We recommend to book the tours in advance, we’ve got limited seats.

    We have some collection of shoes for rent, price 2000 ISK. Contact us for further information.

    To book one Single kayak, (boat for one person), you choose Single Kayak (boat for one person) in Rate and then you select number of persons you want to book in Person (17) in the People section, maximum 7 seats are available. When booking odd numbers 1,3,5 etc you need to book Single Kayak (boat for one person) for the odd number participant or a single traveler.

    To book a Double kayak (boat for one person), you choose Double Kayak (boat for two persons) in Rate and then you select numer of participants in Person(17) or Person in double boat kid(14-16) in the Person section.
    You always need to book minimum 2 persons in a Double Kayak (boat for two persons), either 2 persons in Person (17) or one person in Person in double boat kid (14-16).

    The price per person in Single Kayak is 20900 ISK per person.
    The price per person in Double Kayak is 15900 ISK per person.
    The price per person in Double boat kids age 14-16 is 8900 ISK per person.
    Kids age 14-16 need to travel with adult in double boat at all times.

    Try another web browser! If this doesn’t help feel free to contact us at info@iceguide.is